News report | | 03-01-2023 | ±4 minutes reading time

If your application has been approved and you have received your Kenya visa, always check whether the details on the visa are correct. Some information in the application form can be automatically corrected if necessary, but this does not apply to all details. It is therefore very important that you fill out the form accurately.

Keep up-to-date on the status of your application

One of the advantages of applying for the Kenya visa via is that you are informed about the status of your application. You receive at least three emails regarding the process of your visa application. It is therefore essential that you correctly fill in your contact details in the application form and then check them carefully.

If you do not have access to the email address you filled in or if you made a mistake filling in your email address, you can still use your order number to look up your personal status page with the status of your application. The order number consists of 14 characters and starts with the letter K (for Kenya). If you do not have access to your email, you can find this number in the texts you received from, among others. In addition, the number is mentioned in the first part of the description of your payment for your visa application.

Checking details in the application form

Before submitting your application, carefully check not only the contact details but also all the other details you have filled in. Some errors can result in an invalid visa. Once you have submitted all the required documents, your application is processed almost immediately. From that moment on, it is no longer possible to correct any mistakes.

Check the details on the visa

In addition to checking the details before you submit the application form, checking the details on the approved visa is also very important. If you made an error in your passport details, for example, the visa will be invalid, even if it was granted. Other errors or changes in your arrival date or accommodation, for example, are not a problem in relation to the validity. If you discover an error that will affect the validity of your visa after it is granted, applying for a new visa is the only solution.

Automatic correction of names with special characters

In the application form, you have to fill in both your first and last name in the spelling used at the bottom of the information page of your passport. You can find the correct spelling of your names between the “<<<” symbols.

The computer system of the Kenyan immigration service cannot handle special characters and accents very well. If you have special characters in your first or last name, such as letters with accents (such as an é or ü), and apply for your visa via, your name is automatically changed to the correct spelling before your visa application is sent to the immigration service. In addition, the names you enter in the form will be capitalised on the visa. If, for example, you have the letter ‘ü’ (with an umlaut) in your name, this letter will be automatically changed to the letter combination ‘UE’, so in the correct spelling and in capitals.

Filling in addresses with accents in the application form

It is not a problem if the street or city name of your residential address contains a special character; you can simply fill in your address with these characters. However, keep in mind that these letters will appear differently on the visa. This is because they will be converted to random other characters.

An example: the Kirchstraße in Düsseldorf will probably be written on the visa as the ‘KIRCHSTRAßE’ in ‘DüSSELDORF’. This is not an issue for a trip with the Kenya visa, even if it might look strange. Additionally, in relation to the validity of the visa, it also does not matter if you made an error in your contact or address details.

Travelling to Kenya with your visa

However, other details you enter in the application form have to be completely correct for the visa to be valid. These include your name (which must be written at the bottom of your passport), the issue and expiry date of your passport, your gender and your nationality. If all the important details are correct on your visa and you meet all the requirements of the visa for a trip to Kenya, you can leave for Kenya without any problems.

Details of accompanying children

Children under the age of 16 at the time of arrival in Kenya do not require their own visa. However, they must have a valid passport. In addition, for all children under the age of 18, the details of a co-travelling parent must be added to the visa application. This information about accompanying minors is never included on the parent’s visa. is a commercial and professional visa agency, and supports travellers in obtaining, among others, the Kenya visa. acts as an intermediary and is in no way part of any government. You can also apply for a visa directly with the immigration service (52,53 USD per visa, via However, not with our level of support. If you submit your application via, our support centre is available to you 24/7. In addition, we manually check your application and all the documents you provide before submitting it to the immigration authorities on your behalf. If we suspect any errors or omissions while doing so, we will personally contact you to ensure that your application can still be processed quickly and correctly. To use our services, you pay us 52,53 USD in consular fees, which we pay to the immigration service on your behalf, as well as € 40,54 in service fees as compensation for our services, including VAT. Our services have saved many travellers from major problems during their trip. Should an application be rejected despite our support and verification, we will refund the full purchase price (unless an application for a previous Kenya visa was rejected for the same traveller). Read more about our services here.