Quickly find the answer to your question about the eTA Canada

General Questions

  • • What is an eTA and how does it work?

    An eTA (electronic Travel Authorization, eTA meaning) is a mandatory electronic travel permission to fly to Canada. Don’t have a valid eTA or visa during the check-in for your flight to Canada? Then you will not be allowed to enter your booked flight.

    Applying for an eTA is cheaper and easier to do than a Canadian visa, even though the eTA suffices for most tourist and business travelers. Be sure to check the requirements for the eTA, before submitting an application.

    Just like e-visas for other countries, the eTA can be applied for easily online. This can be done through the application form on this website.

  • • What is the difference between the eTA Canada and a visa?

    If you want to travel to Canada, you are required to apply for an eTA or a visa aan te vragen. A visa application is more expensive and more complicated than an eTA application. Due to this a lot of people chose for the eTA Canada when traveling to Canada for business or tourist reasons.

    An eTA can often serve as a replacement for the visa for Canada, but not always. For instance, if you wish to stay in Canada for longer than 6 consecutive months, if you wish to work in Canada, or if your purpose is something other than tourism or business. In those cases it is required to apply for a Canada visa. However, applying for an eTA is cheaper, faster, and easier than applying for a visa. Because of this, the eTA is becoming increasingly popular with people traveling to Canada for tourism or business.

    Most European passports qualify you to apply for an eTA. It is however prudent to check the list of visa-exempt countries for Canada. If you hold a Canadian or American passport, you do not need an eTA or a visa, but can enter Canada with just your passport. While applying for a visa can be very time consuming and costly, the eTA Canada can be quickly and easily applied for through the digital eTA application form for a favorable price. The application process only takes a few minutes
    Start an eTA application.

  • • How and when do I receive an eTA?

    Submitting an eTA Canada application takes about 5 minutes. Right after submitting it, you will receive an e-mail with a confirmation of the application. The application is then processed by the Canadian immigration service. In case of urgency the application is generally granted 18 minutes after filing the eTA application. You will be notified of this through a second e-mail. Because the Canadian authorities, your airline, and the Canadian immigration service is immediately notified of your approved eTA, it is not necessary to print it. As soon as you have received you eTA approval by e-mail, you can go on your trip without a single worry.

    Didn’t receive an e-mail after filing your application? First check the spam box of your e-mail folder. In exceptional cases your eTA is processed manually by the Canadian authorities. This can lead to your approval being delayed by up to a maximum of 72 hours. It can also occur that after these 72 hours you will be asked to provide additional information or documents. View the status of your eTA.

    If at the time of boarding for your flight you do not possess a valid eTA or visa, you will not be allowed on the plane. Its is therefore very important to file your eTA application on time. Ideally this is done at least a week before departure. Despite the fact that an urgent eTA application is granted within 20 mins in 97% of the cases, and any possible delays can last a few hours (maximum 72 hours), no guarantee can be provided that this also holds for your personal application.

  • • I applied for an eTA but (still) haven’t received it?

    Right after you have made the payment for the eTA Canada, you will receive an email with the confirmation that the application is being processed.

    Didn’t receive this email? First check the folder ‘unwanted emails’ in your email inbox, also known as the ‘spam’ or ‘junk’ folder. Can’t find an email from a sender titled support@e-visa.ie? Try looking up the status of your application online.

    This doesn’t work either? Then you can contact us. If you are due to fly within three days, call us right away on our phone number +44 2038 236 408. Didn’t receive an email, but your flight is more than three days away? Then you can send an email to support@e-visa.ie and add the proof of payment as an attachment. We will make sure your application is processed the next day, so that you receive the required document well before time. TAKE NOTE: we are one of many visa bureaus that can arrange a visa for Australia. Only if you submitted your application through e-Visa.ie can we offer assistance.

    Did you receive an email with the confirmation that your application is being processed, but you didn’t receive the confirmation that your visa has been granted (or denied) within 3 hours? If you are due to fly within three days, call us right away on our phone number +44 2038 236 408. If your flight is more than three days away, send an email to support@e-visa.ie

Questions about applying

  • • How do I apply for an eTA?

    Applying for the eTA Canada can be done by filling in the online eTA form. This application generally takes about 5 minutes and the cost amounts to €19,95 per person. The cost can be met through Visa, Mastercard, American Express, or PayPal. After your eTA Canada application has been approved, it is automatically linked to your passport electronically, and shared with your airline and the Canadian immigration service. Printing the eTA is therefore not necessary.

  • • WWhat do I need to apply for an eTA?

    To apply for an eTA you need to fill in the eTA application form. To do this you need a valid passport (also see the answer to the question “What requirements does my passport have to meet?”. After the granting of your eTA, your passport is electronically linked to your eTA. This also means that if your passport loses its validity, your eta expires alongside it. Upon entry into Canada, you are required to hold the passport which you used during the application for your eTA. During the application for your eTA, make sure that your passport is still valid for the entirety of your stay in Canada. If this is not the case, first apply for a new passport at your municipality. Afterwards you can use your new passport to apply for an eTA for the entirety of your stay in Canada.

    Important: if you do things in the wrong order (file for an eTA first and then apply for a new passport), your eTA loses its validity! Always apply for a new passport first, and then your eTA.

    Aside from possessing a valid passport for the entirety of your trip and filling out all of your (travel) information in the application form, you need to make the payment for your eTA application on time. This can be done safely and easily through Visa, MasterCard, American Express, or PayPal. Afterwards we will process your eTA immediately, and you will receive your approved eTA by e-mail within 18 minutes (with urgent applications). Normal application are assessed within 72 hours.

  • • How can I apply for an urgent eTA?

    Are you in urgent need of an eTA Canada? Apply for one right away by simply checking the ‘urgent’ box in the application form. You application will be given a higher priority and processed faster than regular applications. You will often receive an urgent eTA within several minutes by e-mail. The average time between making the payment for an urgent application and receiving the eTA takes about 18 minutes. An urgent application can also be applied for with your smartphone or tablet. We process dozens of urgent application for the Canadian eTA every week; 97% of them are granted within 20 minutes.

    The eTA urgency procedure is the fastest way to apply for your eTA, and makes it so that even if you forgot to apply for your eTA at a timely date, you can still go on your trip without a single worry.

  • • When can I apply for an eTA?

    The eTA application procedure is available 24/7. Whether it’s in the middle of the night, the weekend, or during a holiday, you can always apply for your eTA online. We do recommend applying for an eTA Canada at least a week before flying to Canada, to anticipate any possible delays by the Canadian immigration service. Urgent applications are generally granted within 18 minutes, and regular application always within 72 hours. You will receive a confirmation of the approval of your eTA by e-mail, and the travel authorization will also be electronically linked to your passport. However, it can occur (in extremely rare situations) that your eTA is processed for up to 72 hours. Likewise, in rare cases the Canadian immigration service might require extra information or documents from you before your eTA application is approved.

    After you application has been approved, your eTA is electronically linked to your passport. That means that your eTA will expire as soon as your passport loses its validity. Make sure that the passport with which you apply for an eTA is valid for the entirety of your stay in Canada. In case your passport is not valid for this entire period, first apply for a new passport at your municipality, and then apply for an eTA with your new passport.

  • • Am I obligated to apply for an eTA and what requirements do I have to meet?

    Virtually all travelers going to Canada by plane are obligated to apply for either an eTA Canada or a Canada visa. This also holds if you are only staying inside the airport during a direct transit to another country. Only if you hold a valid Canadian or American passport are you exempt from this obligation. In those cases, you only need your passport to enter into Canada. Applying for a visa is more costly and takes more time than an eTA Canada, making it so that most travelers to Canada choose for an eTA. However, there are a number of important requirements you must meet in order to apply for an eTA:
    - You hold the nationality of one of the countries in the list of visa-exempt countries for Canada
    - You are arriving in Canada by plane
    - You are staying in Canada for a maximum of 6 consecutive months
    - You are going to Canada for tourism or business
    - You are not entering into employment with a Canadian organisation
    - You are good health
    - You do not have a criminal past
    - You have a passport that is valid until at least your departure from Canada
    - You can prove that you possess sufficient financial means for your trip
    - You have a return ticket ready on arrival in Canada

    Furthermore, it is possible that you will be asked for a medical passport or a medical file during the processing of your eTA application.
    If one or several of the following cases apply to you, you do not need to apply for an eTA Canada:
    - You are traveling to Canada by land or water
    - You have a Study Permit (issued after August 1st 2015)
    - You have a Work Permit (issued after August 1st 2015)
    - You have a permanent residence permit for Canada
    - You are part of flight or cabin personnel
    - You are working as a safety inspector for an airline in Canada

    Take note: If you have a Study Permit or a Work Permit, you do not need to apply for en eTA, because an eTA is always issued alongside the permit. In case this automatically issued eTA has expired, but the permit is still valid and you still wish to travel to Canada, you need to apply for a new eTA.

  • • Can I apply for an eTA for others?

    This is allowed. You can apply for an eTA Canada as a third party on behalf of other travelers. In case you have permission from the concerning person or persons and all the required information to truthfully fill in the eTA application form, you can submit the application in their name.

  • • My child is in my passport; do I need to apply for an eTA for my child?

    Every person that wishes to stay in Canada for a tourist or business purpose, need to apply for a personal travel authorization. This also applies to children. TAKE NOTE: Children need their own passport in order to apply for an eTA. Are you traveling to Canada with your children, then you will need to apply for an eTA for any children accompanying you.

  • • I received a new passport; do I need to make a new application?

    Yes. After the approval of your application your eTA is electronically linked to your passport. That means that your eTA expires as soon as your passport loses its validity. Make sure that the passport with which you applied for an eTA is valid for at least the entirety of your stay in Canada. In case your passport is not valid for this entire period. first apply for a new passport at your municipality, and the apply for an eTA with this new passport before going on your trip.

  • • In which cases do I need to apply for a new eTA?

    In the following situations you need to apply and pay for a new eTA:
    - You have already applied for an eTA and paid, but you made a mistake filling in the application form
    - You have an eTA, but it is not valid for the entirety of your next trip to Canada
    - You have acquired a new passport after applying for your eTA

    Should you wish to make changes in your eTA application, read the answers under the header “Changes and cancellations”.

  • • When don’t I need to apply for an eTA?

    You do not need to apply for an eTA Canada in the following situations:
    - You already have a visa to travel into Canada with
    - You reach the Canadian border by land or sea
    - You already received an eTA with your Study Permit or Work Permit, which is still valid
    - You are part of the flight or cabin crew
    - You are performing research for an airplane investigation
    - You have a permanent residence permit for Canada

    Don’t meet at least one of the above mentioned requirements and wish to travel to Canada to stay there for a maximum or 6 months for tourist or business purposes? Then you need to apply for an eTA to travel into the country.

  • • I want to travel from Canada on a transit to, for example, America. Do I need an eTA?

    Are you landing by plane in Canada? Then you always need an eTA. Even if you are on a transit and are not leaving the plane. If you are traveling to Canada by boat or by land, then you don’t need an eTA.

    Are you traveling on to the US? Be aware that in the US, an ESTA can be mandatory. Read more about the ESTA.

  • • Can I apply for an eTA if I am an asylum seeker?

    Acknowledged asylum seekers that hold a valid green card or residence permit, cannot apply for an eTA. To do this, you need a valid passport. You can only travel to Canada if you have a valid travel document. Contact the Canadian embassy for more information.

  • • What is an AVE Canada?

    Canada is a bilingual nation; both French and English are spoken there. eTA is an English abbreviation and stands for electronic Travel Authorization. In French the eTA is known as AVE, which stands for Autorisation de Voyage Électronique. The AVE Canada is thus, like the eTA, much easier and cheaper to apply for than a Canadian visa.

  • • Is applying for an eTA safe?

    If you apply for an eTA through this website, it will always make use Secure Socket Layer (SSL) for the transport of your confidential data. With Secure Socket Layer we safeguard the communication between your computer, smartphone, tablet, and our server. In this way, your information will always be protected.

    The requested information in the application form is used solely for the application of your eTA Canada. The privacy of all users on this site are respected and great care is taken that the personal information which you provide during your application is treated with confidentiality. Filled in (personal) data will never be sold or used for other (commercial) purposes than the processing of the your eTA application’. Furthermore, the payment methods of Visa, Mastercard, American Express, and PayPal make it so that you can safely and reliably meet your financial obligations.

  • • I’m changing flights/ on a transit through Canada, do I need to apply for an eTA?

    Yes. Even if you do not leave the airport, you are obligated to apply for a visa or an eTA beforehand. Applying for a visa is more complicated and more expensive than applying for an eTA. An eTA is granted faster as well. The eTA foryour transit in Canada can be applied for online through this website.

Questions about the eTA

  • • How long is an eTa valid for?

    An eTA Canada is normally valid for 5 years. The validity period starts at the exact moment your eTA is approved. In the e-mail you receive after the approval you can find the expiration date of your eTA. In certain cases it is possible that your eTA expires earlier. During this 5 year validity period the traveler is allowed to make multiple trips to Canada using the same eTA. However, each stay in Canada can only last a maximum of 6 months.

    After the approval of your application your eTA is electronically linked to your passport. That means that your eTA expires as soon as your passport loses its validity. Make sure that the passport with which you applied for an eTA is valid for at least the entirety of your stay in Canada. In case your passport is not valid for this entire period. first apply for a new passport at your municipality, and the apply for an eTA with this new passport before going on your trip.

    Always make sure that the information you fill in during the eTA application is correct. If these are incorrect, you eTA also becomes invalid, which can lead to you not being allowed entry to your flight to Canada, or that after landing in Canada you are immediately put on a return flight (on your own expenses). Also make sure that your eTA is valid for the entirety of your stay in Canada, including the day of your return flight.

  • • From when is an eTA valid?

    Your eTA is valid from the moment that you receive you e-mail confirmation. In this e-mail you can also find the expiration date of your eTA. This is the date on which your eTA will expire. This is generally speaking five years from the date of admission.

    Take note: if your passport expires before your eTA, your eTA expires alongside your passport.

  • • What requirements does my passport have to meet?

    To enter Canada with an eTA, your passport has to meet the following requirements:
    - Your passport needs to have a mechanically readable area on the page with your personal information. Most passports issued after 1995 meet this requirement
    - Your passport needs to be valid for the entirely of your trip to Canada, including the day you leave the country. After the approval of your application your eTA is electronically linked to your passport. That means that your eTA expires as soon as your passport loses its validity. Make sure that the passport with which you applied for an eTA is valid for at least the entirety of your stay in Canada. In case your passport is not valid for this entire period. first apply for a new passport at your municipality, and the apply for an eTA with this new passport before going on your trip

    With an emergency passport you cannot make use of an eTA Canada. This is because these cannot be linked electronically to your eTA.

  • • Which nationalities qualify for an eTA?

    Travelers that qualify for a trip to Canada need to possess a paspoort and the nationality of one of the countries that is part of the Visa Exempt Countries. These are the following countries:
    Australia, Chile, Denmark, Germany, Estonia, Finland, France, Greece, Great-Britain, Hungary, Ireland, Iceland, Italy, Japan, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, New-Zealand, Norway, Austria, Poland, Portugal, Singapore, Slovenia, Slovakia, Spain, Czech-Republic, South Korea, Sweden, and Switzerland.

  • • How often can I travel to Canada with an eTA?

    In the period that your eTA is valid, you can travel to Canada as often as you want by plane. However, each individual stay is required to last less than six months, and the passport you used to file your eTA with has to be valid for all of your stays in Canada. If you acquire a new passport, you are also required to apply for a new eTA.

  • • How long can I stay in Canada with an eTA

    If you are granted an eTA Canada, you can in theory in Canada stay for a maximum of 6 consecutive months. In exceptional cases it can occur that a customs officer of the CBSA (Canada Border Services Agency) sees a reason to allow you in for less than six months. For instance: if the customs officer has the impression that you do not possess sufficient financial means to travel around for six months. The CBSA customs officer has a lot of authority and can deny people access to the country for a variety of reasons. In practice this does not happen too much, but remember that an eTA is not an unconditional authorization to enter Canada.

    In case you wish to stay in Canada for longer than 6 consecutive months, an eTA is not suitable. In that case you can consider applying for a visa for Canada.

  • • I am entering Canada by boat or by land; is an eTA required?

    No. If you enter Canada by land or sea you do not need an eTA.

    Only if you are flying to Canada do you need an eTA. To know whether you can apply for an eTA and what requirements you have to meet, you can read the answer to the question “Am I obligated to apply for an eTA and what requirements do I have to meet?

  • • Why does applying for an eTA come with costs?

    Unfortunately, applying for an eTA is not free. It is a way for the Canadian government to keep track of and carefully assess who enters the country, but also to acquire extra income. If you apply for an eTA through this website, you will pay €19,95. This price consists of all the necessary costs, including consulary costs (C$7,00), costs for manual checks and digital processing, exchange rate surcharges, transaction costs, and VAT. Furthermore, our total price of €19,95 is also free from exchange rate fluctuations. You can meet the required amount with the safe and reliable payment method of your preference, including Visa, Mastercard, American Express, or PayPal. Aside from that, after making the payment of €19,95 you can make use of our helpdesk without extra charges.

    Should your eTA, for whatever reason, be denied, then you will be refunded the entire purchase cost within 10 workdays.

  • • Will I be guaranteed entry with an eTA?

    After you have applied for your eTA and received your eTA by e-mail, you can generally assume that you will be allowed to enter Canada. However, receiving a travel authorization never offers a 100% guarantee that you can travel into Canada. There are a number of very exceptional situations where the safety or public health of Canada could be at risk, or if a political matter is in play on which you can exercise unwanted influence. If due to one of these or any other exceptional reason you cannot enter Canada despite your approved eTA, it is not possible to restitute your eTA purchase cost.

  • • For what reasons could an eTA be rejected?

    In general application for the eTA Canada are not denied often. In the few cases that this does happen, these are the most common reasons:
    - During the application incorrect or incomplete information has been filled in
    - The passport with which the eTA has been applied for, is not valid for the entirety of the stay in Canada (see also the answer to the question “What requirements does my passport have to meet?”)
    - The applicant cannot prove that they possess sufficient financial means to pay for the entire stay in Canada as well as the return flight
    - The applicant cannot provide a ticket for the return flight
    - The application is a Canadian or American citizen, or has at some point had a permanent residence permit

    Another cause can be that you do not meet the important requirements to apply for an eTA. These are the terms and conditions you have to meet:
    - You have a valid passport from a country that is part of the visa-exempt countries for Canada
    - You are arriving in Canada by plane
    - You are staying in Canada for a maximum of 6 consecutive months
    - You are going to Canada for tourism or business
    - You are not entering into employment with a Canadian organisation
    - You are in good health
    - You do not have a criminal past
    - You have a passport that is valid until at least your departure from Canada
    - You can prove that you possess sufficient financial means for your trip
    - You already possess a return ticket before traveling into Canada

    Should your eTA be rejected, you still have several possibilities to potentially still travel to Canada. Read more about this in the answer to the question “What iF my eTA is rejected?”.

  • • Can an eTa still be rejected even after approval?

    Yes. An eTA can be declared invalid even after it is issued. This can happen, for example, if the Canadian immigration service, after issuing your eTA, receives new information from which they can gather that you do not meet the requirements for the eTA. In practice this hardly ever happens. Should this happen to your application, we do not recommend traveling to Canada anyway. It is likely that you will not be permitted to enter the plane to Canada, or that on arrival in Canada you will be immediately deported from the country. The Canadian government recommends first solving the possible reasons that have led to the rejection, before starting a new eTA application.

  • • Can I apply for an eTA if I have a criminal record?

    Travelers that have at one point committed a criminal offence and have stood trial for this, have been arrested for this, or have been convicted of this, cannot apply for an eTA through this website. In order to still travel to Canada, contact can be established with the Canadian embassy.

  • • In the past I was denied access to Canada; can I still apply for an eTA?

    If you have solved the reason for your rejection, you can file a new eTA application. Earlier rejections do not necessarily result in repeated rejections; each application is handled separately.

  • • I have committed an offense in the past; can I still an apply for an eTA?

    You can always apply for an eTA. During the eTA application you have the possibility to further clarify your situation, so that the Canadian immigration service can make a grounded decision on whether or not to grant you an eTA.

  • • I want to study in Canada; do I need to apply for an eTA?

    That depends.

    If you are planning to stay in Canada for less than six months and want to study during this period, you are obligated to apply for an eTA. An additional Study Permit is not required. Read more about the eTA and studying.

    If you want to stay in Canada for longer than six months and want to study in that period, you need to file for a Study Permit. If your Study Permit was issued after August 1st 2015 but before your departure, you automatically received an eTA alongside it. If you are issued your Study Permit in Canada, you are required to apply for an eTA yourself, and you can only fly to Canada after receiving your eTA.

  • • I want to work in Canada; do I need to apply for an eTA?

    If you want to stay in Canada for longer than six months and want to work during this period, you need to apply for a Work Permit. Likewise, if you want stay in Canada for less than six months but want to enter into employment with a Canadian employer, you need to possess a Work Permit. If your Work Permit is issued after August 1st 2015 but before you leave for Canada, you will automatically receive a valid eTA. If you are issued your Work Permit in Canada, you need to apply for an eTA yourself, and you can only fly to Canada after receiving your eTA. Read more about the eTA and working.

Questions about changes, annulments, and rejections

  • • Can I change the information on my eTA?

    You can change all the data on the eTA application form, right up until you have made the payment for your application. From that moment onward, the application is processed and it is no longer possible to make changes or to cancel the application. It is therefore very important that you carefully check all the filled in information before making the payment.

    If you made a mistake during the application causing the filled out information to be (partially) incorrect or incomplete, this will result in an invalid eTA. Even if your received proof by e-mail of the granting of your eTA, it is not valid if your personal situation is different than you indicated in the application form. In case of mistakenly filled in information, applying for an entirely new eTA is the only to still receive a valid eTA. The costs for this new application are on your account.

    If you acquired a new passport after applying for an eTA, you need to apply for a new eTA with this new passport. The eTA is electronically linked to the passport number, and as such you cannot change the passport number on your eTA.

    We check each eTA application manually. However, we are not familiar with your personal situation, your personal travel information, and personal data. In case you fill these in wrongly, we will not be always able to notice this. We are therefore not able to be held liable for any mistakenly filled in information which leads to a rejection of your application or invalid eTA’s. We do try to meet you halfway by reimbursing the entire purchase cost of the eTA in case your application is rejected. However, this does not apply to applications that were granted, but are unusable for their intended purpose due to errors on your part.

  • • Can I change the date at which my eTA is valid?

    No. Your eTA is valid from the moment it is issued until five years after this date, unless your passport expires earlier. These dates cannot be changes, aside from applying for a new eTA Canada.

  • • Can I cancel my eTA?

    After you have paid for your eTA application, it is processed immediately. This makes it impossible to cancel your application or ask for a refund after you have made the payment.

    If you made a mistake during the application causing filled in information to be incorrect or incomplete, this will result in an invalid eTA, even if you received a confirmation by e-mail stating you were granted an eTA. That is because this confirmation is a confirmation that the information you filled in meets the requirements, not that the actual situations meets the requirements. In this case, you are required to apply for a new eTA with the correct information. Any eventual costs for this new application are on your account.

  • • What if my eTA is denied?

    The eTA program has been made operable by the Canadian government with a great deal of care. However, it can occur that you feel your eTA application was unjustifiably denied. Check if all the information your filled in during the application is 100% correct. With this it is important that the filled in data exactly matches the information in your passport. If you did accidentally fill in incorrect or incomplete information, then you can file a new eTA application. If you are certain you did not provide incorrect or incomplete information, there are three possibilities to still travel to Canada:
    - You can try to solve the reason your eTA application was rejected and then apply for a new eTA.
    - Instead of an eTA, you can apply for a Canada visa. Keep in mind that a visa application is more expensive and takes more time than an eTA.
    - You can appeal at the Federal Court of Canada. It will review your eTA application. Considering the complexity of such an appeal, it is only possible if you make use of a lawyer.

    We strongly advise against traveling to Canada if your eTA has been rejected without attempting one of the above mentioned possibilities.

  • • Can I get my money back if I don’t get an eTA?

    If for whatever reason your are denied an eTA, you will always be refunded the entire purchase cost within 10 workdays.

  • • Can I get a refund if I don’t make use of my eTA?

    If your eTA has been approved, you cannot - under any circumstances- get a refund. Even if you do not make use of this travel authorization. Only if your eTA application is denied will you automatically be reimbursed for the entire purchase cost (within 10 workdays)

Other questions

  • • Is it smart to print my eTA?

    After your eTA application is granted, it is automatically linked to your passport. Printing your eTA is therefore not strictly necessary.

  • • When do I choose for a visa instead of an eTA?

    An eTA is, like the Canada visa, a travel authorization for foreign nationals flying to Canada, even if the traveler does not leave the airport during a transit.

    In the following cases an eTA is not sufficient, and you need to apply for Canada visa:
    - You want to stay in Canada for longer than 6 consecutive months
    - You do not meet the requirements for the eTA Canada. To know more see the answer to the question: “Am I obligated to apply for an eTA and what requirements do I have to meet?”
    - You want to enter into employment with a Canadian organisation
    - You are traveling to Canada with a purpose other than tourism, business, or a transit
    - You do not have the nationality of a country within the EU. If you have the Bulgarian or Romanian nationality, you also need to apply for a visa

  • • How do you handle personal data?

    Your personal data is solely used for the purpose intended by you; applying for the eTA Canada. We respect the privacy of all users of this website and take care to make sure that the personal information which you provide to us during your application is treated with confidentiality. Your data will not be sold or used for any commercial purposes.

    Should you have any privacy related question, check our privacy policy or contact us.

  • • I can’t figure it out, can you help?

    On this page you can find the answers to virtually any questions which are asked to our customer service. With this, you can likely find the answer to your questions quickly and easily yourself.

    Should you unexpectedly be unable to find the answer to your question, then we are of course happy to help. To contact us, you can use the contact form.

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