News report | | 10-03-2023 | ±3 minutes reading time

On this website, you can apply for an Australia visa with a clear application form. This visa is suitable not only for a holiday in Australia but also for a short study, volunteering, or business activity. European travellers who meet all the requirements can apply for this visa. Occasionally, additional information is requested.

Applying for the eVisitor visa

To apply for an eVisitor visa, you only have to fill in your details correctly in the online application form and complete the payment. You do not have to provide any documents. However, it is important that you meet all the requirements for the eVisitor visa, including those regarding your country of birth and your nationality. Keep this in mind if you have a different nationality and passport than the country you were born in.

Checking the status of your application

Once you have submitted the visa application, you can always check the current status of your application via your personal status page. Should it be necessary to take further action regarding your visa application, you can find notifications about this on this page as well. If any action is required in your case, you will always receive an email about this as well.

If you see the notification “Departmental systems indicate that you are unable to make an application for an eVisitor. Please contact the nearest office of this department” in the status information regarding your application, it is possible an incorrect passport number was entered for a traveller within the application. A new application is required to solve this.

Request for additional information

It is possible that after submitting your visa application for Australia, additional details or documents are required. However, this only happens when the Australian immigration service finds something out of the ordinary regarding your application. In the case of an online application, it is often sufficient to provide an image of the information page of the passport of the traveller in question. However, other details might be requested. If, in your case, it is required to provide additional documents, will let you know in time which documents are required. This is done via email.

Additional documents because of the traveller’s background

In the online application form for the Australia visa, you have to answer a number of questions about your background. If you have submitted an Australia visa application in the past and entered, inadvertently or not, that you have ever been convicted, or if the answers to all background questions for your actual visa applications are “No”, in this case you are requested to provide additional documents. In these cases, it is typically a police certificate or a penal clearance certificate. It has to be an official document, that has been legalised and translated into English. Sometimes, this declaration is also called a “police clearance” or “certificate of conduct”.

Additionally, you can be asked to provide additional information (character declaration details) about the circumstances of a verbal conviction or crime. In this case, you also have to provide several official documents to defend your statement. In the case of a criminal conviction, you cannot apply for your Australia visa through this website. Even if you have to answer one of the other background questions with “Yes”, you cannot apply for an eVisitor visa via this website.

Which documents are referred to?

For UK travellers, the police certificate refers to the “police clearance certificate” or “certificate of good conduct”. This certificate must then be requested on the basis of the “Visa and Emigration” screening profile. If you are requested to provide this certificate for your visa application, you can find more information about it on the website of the Australian immigration service. To do so, search results based on the words “police check”. The police certificate is needed not only from the country of your nationality but also from all other countries where you have lived for more than 12 months. Have you ever been convicted in another country? In that case, a certificate from this country is also required.

Please note: this news article about the visa for Australia is more than one year old. It might contain outdated information and advice, and no rights can therefore be derived from this article. Are you going on a trip soon and do you wish to do know what rules currently apply? Read all about the up-to-date information about the visa for Australia. is a commercial and professional visa agency, and supports travellers in obtaining, among others, the Australia visa. acts as an intermediary and is in no way part of any government. You can also apply for a visa directly with the immigration service (0 AUD per visa, via However, not with our level of support. If you submit your application via, our support centre is available to you 24/7. In addition, we manually check your application and all the documents you provide before submitting it to the immigration authorities on your behalf. If we suspect any errors or omissions while doing so, we will personally contact you to ensure that your application can still be processed quickly and correctly. To use our services, you pay us 0 AUD in consular fees, which we pay to the immigration service on your behalf, as well as € 24,95 in service fees as compensation for our services, including VAT. Our services have saved many travellers from major problems during their trip. Should an application be rejected despite our support and verification, we will refund the full purchase price (unless an application for a previous Australia visa was rejected for the same traveller). Read more about our services here.